Descrição da Função

Customer Service Representative Dutch

Do you enjoy helping people and delivering quality service?
Are you confident communicating with customers across different channels?
Are you a fluent Dutch speaker looking to work in Portugal?
If you are proactive, customer-focused and motivated to work with international brands, this opportunity is for you

As a Customer Service Representative, you will provide support to customers, ensuring a smooth and professional experience within a fast-paced BPO environment

Where will you work?
Portugal Lisbon (initial on-site training in Sete Rios)

What will your responsibilities be?
Support customers via phone, email and chat;
Manage inquiries related to online purchases and orders;
Resolve incidents efficiently with a solution-oriented approach;
Meet quality and performance standards.

What do you need to succeed?
Native or fluent Dutch (Netherlands or Belgium);
Good level of English;
Strong communication skills and customer orientation;
Ability to work in a dynamic environment.

Ready to take the next step in your international career? Apply now and make it happen!